1. Membership Eligibility and Overview

Switchere.com Discount Program (“Program”) is offered at the sole discretion of Switchere.com, d/b/a Switchere (“company,” “website,” “we,” “our,” “ours” or “us”). The Program is available to registered and verified Switchere.com platform users (“user,” “participant,” “you,” “your” or “yours”) for personal use only and is limited to one account per individual. You hereby agree to be bound by these Program’s Terms and Conditions (“Terms”), Privacy Policy and Terms of Use unequivocally. Corporations, associations or other groups may not participate in the Program. The Program enrollment is automatic for all platform users and does not require additional registration in the Program. The Program may not be used for any business or commercial purpose and we may refuse to create an account for any reason. Please read these Terms carefully and check the information contained herein or in the Frequently Asked Questions (FAQ) section periodically for changes, as we may change these Terms or FAQ from time to time. Any modifications will be effective immediately upon posting and your continued use of our services after such changes are posted constitutes your acceptance of such changes. The Program is void where prohibited by law. 

2. Eligibility

By participating in the Program, you expressly represent and warrant that:

  • You have full legal capacity to enter into legally binding relations under the Terms.
  • Our services are intended solely for persons who are aged 18 (eighteen) or older. Any access to or use of the website by anyone under 18 is expressly prohibited. We assume no responsibility or liability for any misrepresentation of your age.
  • You must maintain your account on Switchere.com in good standing.

3. General Provisions

Switchere’s Discount Program works on the basis of a volume discount system: the discount (in percentage, %) on service fee is allotted to the participant based on the total amount of exchanges (buy, sell and swap operations) he/she made on the Switchere.com website over the past 365 days for the existing users or from the moment of the first successful exchange operation for all newly registered platform users within the rolling period. The higher the total volume of your exchanges, the bigger is your cumulative discount on service fee. All discount calculations are measured and displayed in the Euro (EUR) currency. The discount is applied automatically for your consecutive order payment on the Switchere.com website and does not require any additional actions on the user’s side. In case of a transaction reversal, the discount awarded to the participant will be reversed (canceled).

4. Discount Distribution

Based on the total amount of crypto exchange operations (buy, sell or swap) made by the user on our website within the rolling 365 days period, the participant’s discount percentage for service fee and level are defined. The discount percentage on service fee increases with every step in the equivalent of €100 — the greater your total turnover over the past 365 days, the greater your cumulative discount on service fee. You can make exchanges in any amount in accordance with your account spending limit — the total volume of your exchanges is being added up automatically, hence the €100 value is not a prerequisite for increasing the discount percentage but serves as an indicator for discount allotment. For the sake of convenience, we have devised and implemented our own discount distribution criteria and levels.

Bronze 1 (Turnover: 0 EUR – 1 000 EUR)
0.5% discount per every 100 EUR (or its equivalent) exchanged ending with 1 000 EUR upper limit. Maximum service fee discount for this level is 5%.

Bronze 2 (Turnover: 1 000 EUR – 2 500 EUR)
0.33% discount per every 100 EUR (or its equivalent) exchanged ending with 2 500 EUR upper limit. Total service fee discount for this level is 5% (+5% added for the previous level), thus the maximum discount is 10%.

Bronze 3 (Turnover: 2 500 EUR - 5 000 EUR)
0.2% discount per every 100 EUR (or its equivalent) exchanged ending with 5 000 EUR upper limit. Total service fee discount for this level is 5% (+10% added for the previous levels), thus the maximum discount is 15%.

Silver 1 (Turnover: 5 000 EUR - 10 000 EUR)
0.1% discount per every 100 EUR (or its equivalent) exchanged ending with 10 000 EUR upper limit. Total service fee discount for this level is 5% (+15% added for the previous levels), thus the maximum discount is 20%.

Silver 2 (Turnover: 10 000 EUR - 25 000 EUR)
0.033% discount per every 100 EUR (or its equivalent) exchanged ending with 25 000 EUR upper limit. Total service fee discount for this level is 5% (+20% added for the previous levels), thus the maximum discount is 25%.

Silver 3 (Turnover: 25 000 EUR - 50 000 EUR)
0.02% discount per every 100 EUR (or its equivalent) exchanged ending with 50 000 EUR upper limit. Total service fee discount for this level is 5% (+25% added for the previous levels), thus the maximum discount is 30%.

Gold 1 (Turnover: 50 000 EUR - 100 000 EUR)
0.01% discount per every 100 EUR (or its equivalent) exchanged ending with 100 000 EUR upper limit. Total service fee discount for this level is 5% (+30% added for the previous levels), thus the maximum discount is 35%.

Gold 2 (Turnover: 100 000 EUR - 250 000 EUR)
0.0033% discount per every 100 EUR (or its equivalent) exchanged ending with 250 000 EUR upper limit. Total service fee discount for this level is 5% (+35% added for the previous levels), thus the maximum discount is 40%.

Gold 3 (Turnover: 250 000 EUR - 500 000 EUR)
0.002% discount per every 100 EUR (or its equivalent) exchanged ending with 500 000 EUR upper limit. Total service fee discount for this level is 5% (+40% added for the previous levels), thus the maximum discount is 45%.

Diamond (Turnover: 500 000 EUR and more)
A fixed service fee discount in the amount 45%.

It is worth pointing out that the discount system is entirely performance-based, meaning that the greater amount you spend on crypto exchanges, the greater your discount percentage on service fee will be.

5. Qualifying Exchange Operations

Exchange operations made on our website qualify for volume discounts if:

  • Your account is in good standing.
  • You are not engaged in any fraudulent activity related to your account or the program.
  • Your exchange or transaction do not fall within restrictions or exclusions or special terms imposed by the merchant.

In case of detecting any fraudulent or illegal transaction initiated by the participant, the account of the user will be temporarily suspended or terminated. If you have concerns that discount distribution was not properly applied to your user account, you should contact our Customer Care team via live chat to solve the issue.

6. Restrictions

All online exchange operations made by the user on our website are governed by requirements indicated in Terms of Use. Each payment processing system available through the Switchere.com website has their own list of Unsupported Countries, based on which residents of such countries do not qualify for transaction services. The full and updated list of all Unsupported Countries can be found in our Terms of Use respectively.

7. Other Conditions

We reserve the right to cancel, modify, restrict, waive or terminate the Program or any aspects or features of the Program at any time and without prior notice. We reserve the right to remove any participant from the Program in the event of any fraud or abuse in connection with the Program. You are responsible for all transactions and other activities resulting from the use of your account on Switchere.com. The Program is not scheduled to end on a predetermined date.

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