1. Overview

By applying for and registering an account on the Switchere.com website (hereinafter referred to as the “website,” “we,” “us,” “our” or “ours”), the registered platform user (hereinafter referred to as the “user,” “participant,” “you,” “your” or “yours”) agrees to be automatically enrolled in the Switchere.com Cashback Program (hereinafter referred to as the "Program") and you hereby agree to be bound by these Cashback Program Terms and Conditions (hereinafter referred to as the “Terms”). Our services are intended for users 18 years of age or older and you are obligated to have only one registered account (no multiple or duplicate accounts are allowed) on our website. Please read these Terms carefully and check the information contained herein periodically for changes, as we may change these Terms from time to time. Any modifications we make will be effective immediately upon posting and your continued use of our services after such changes are posted constitutes your acceptance of such changes. 

2. General Provisions

When you make an exchange operation using your bank card or any other payment method on our website, you will automatically earn cashback ( % of cashback is proportionally dependent on the total volume of exchange operations made by the user on our website and gradates from 0.25 % to 1 %) from every exchange operation to your user’s reward balance, which is displayed in the Cashback Program dashboard. All cashback rewards are automatically credited to your reward balance in the EUR currency only. Currency conversion is made at the current exchange rate. In case of a transaction reversal, the cashback amount awarded to the participant will be reversed (canceled) based on the rate given on the date of reversal, but not based on the original date.

3. Eligibility

To be eligible to participate in our Program, you must have an activated account and in good standing. In addition, you may only redeem your cashback rewards if your user account is not used for any illegal transactions. If your account is suspended for any reason, you will not earn any cashback rewards. If your account is closed or terminated for any reason, your participation in the Program will be terminated, you will cease to earn any cashback rewards and any cashback rewards earned, but not redeemed, will be forfeited.

4. Cashback Criteria and Distribution

Based on the total volume of exchange operations made by the user on our website, the Participant’s % rate of cashback and level are defined. For the sake of convenience, we have devised and implemented our own cashback distribution criteria.

Program participant levels:

Bronze — the user is entitled to receive 0.25 % cashback from every exchange operation made on the website after registering an account on Switchere.com and completing the identity verification procedure. The level is assigned automatically and applicable for exchange operations ranging from 1 EUR to 999.99 EUR (or any other equivalent of this amount).

Silver — the user is entitled to receive 0.5 % cashback from every exchange operation ranging from 1 000 EUR to 4 999 EUR (or any other equivalent of this amount).

Gold — the user is entitled to receive 0.75 % cashback from every exchange operation ranging from 5 000 EUR to 14 999 EUR (or any other equivalent of this amount).

Platinum — the user is entitled to receive 1 % cashback from every exchange operation ranging from 15 000 EUR (or any other equivalent of this amount) and upwards.

5. Qualifying Exchange Operations

Exchange operations made on our website qualify for Cashback rewards if:

  • Your account is in good standing.
  • You are not engaged in any fraudulent activity related to your account or the program.
  • Your exchange or transaction do not fall within restrictions or exclusions or special terms imposed by the merchant.

In case of detecting any fraudulent or illegal transaction initiated by the participant, the account of the user will be terminated and all cashback earnings will be annulled.

6. Withdrawal

Minimum withdrawal amount is 10 EUR but the withdrawal can be made in Bitcoins (BTC) or any other supported cryptocurrencies on the website. Cashback fiat-to-crypto conversion is done at the current exchange rate. As a fraud prevention measure, any withdrawal request for cashback earnings submitted by the participant can be withheld for a period of 15 calendar days for anti-fraud payment verification by VISA or Mastercard payment processing systems.

7. Restrictions

All online exchange operations made by the user on our website are governed by requirements imposed by qualifying merchants. Each merchant has their own list of Restricted Locations, based on which residents of such countries do not qualify for transaction services. The full and updated list of all Restricted Locations for all merchants can be found in our Terms of Use.

8. Other Conditions

We reserve the right to cancel, modify, restrict, waive or terminate the Program or any aspects or features of the Program at any time and without prior notice. We reserve the right to remove any participant from the Program in the event of any fraud or abuse in connection with the Program. You are responsible for all transactions and other activities resulting from the use of your account on Switchere.com. The Program is not scheduled to end on a predetermined date.

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